BIC judge Liu Gengchao (left) explains e-shopping rights protection on an online program. [photo/ Beijing Internet Court]

A judge from the Beijing Internet Court (BIC) joined an online program to explain consumers' rights protection in e-shopping disputes on Nov 5, upon invitation by chinacourt.org, a court news portal.

Liu Gengchao, the BIC judge, introduced several typical cases of consumer rights infringement and provided the court's decisions, as well as his own suggestions to viewers.

He interpreted the provisions of the Civil Code on liability for breach of contract and online shopping platforms' liability in detail while talking about consumers' indemnity claims for inferior products and whether online shopping platforms should conduct qualification assessments for sellers.

He also gave detailed tips on how to protect one's rights when disputes occur, including information on evidence collection, the scope of cases accepted by internet courts and online litigation procedures.

The program was broadcast during this year's Double-11 Singles Day online shopping spree on Nov 11.